Privacy Policy
Last updated: June 2026
TriState Collision Center ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website and how we use it.
Information we collect
When you request an estimate, schedule an appointment, or contact us, we may collect your name, phone number, email address, vehicle information, and any details you provide about your repair or insurance claim. We may also collect standard analytics data (such as pages visited and device type) to improve our website.
How we use your information
We use the information you provide solely to respond to your inquiry, prepare estimates, schedule and perform repairs, coordinate with your insurance carrier, and communicate with you about your vehicle. We do not sell your personal information.
Sharing
We may share information with your insurance carrier and with service providers (such as parts suppliers and rental partners) strictly as needed to complete your repair. We do not share your information for unrelated marketing purposes.
Your California privacy rights (CCPA)
If you are a California resident, you have the right to know what personal information we collect, to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information — Do Not Sell My Personal Information requests can be made by contacting us using the details below, and we will honor your request.
Contact us
Questions about this policy? Contact us at TriStateCollisionCenter@appleford.com or (410) 309-4566, or write to 8916 McGaw Ct, Columbia, Maryland 21045.